Unread messages
You will see the number of unread messages in a read circles in your navigation sidebar.
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Navigate to the “Unread messages” page by clicking on “Messages” link.
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You can also mark an already read message as unread.
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Each row on the messages list represents a messages thread with the following details about it:
- The subject of the thread, e.g. “Healthy Heart Health Coaching”.
- The member's initials circle icon, you can click on that to jump to the case details page.
- The number of messages already in that thread (displayed in the circle on the right hand side).
- The most recent message in that thread, along with the name of the sender, the date it was sent and the first few sentences of the body of the message.
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